Terms and Conditions

Welcome to the BackBiome Official Website!

Effective Date: November 1, 2025

Welcome to BackBiome. By accessing our website and purchasing our products, you agree to these Terms and Conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please do not use this website or purchase our products.


1. Acceptance of Terms

By using the BackBiome website at getbackbiome.com, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you do not agree with these terms, please do not use our website or purchase our products. We reserve the right to update these terms at any time without prior notice. Always consult your healthcare provider before starting any new dietary supplement, especially if you have pre-existing medical conditions or take prescription medications.

2. Product Information

BackBiome is a dietary supplement containing probiotic strains and raw tropical honey designed to support gut health and spinal wellness. It is not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website is for educational purposes only and should not replace professional medical advice. BackBiome is manufactured in an FDA-registered, GMP-certified facility in the USA.

All product descriptions, ingredients, and benefits listed on the BackBiome website are accurate to the best of our knowledge. However, individual results may vary based on personal health conditions, gut microbiome composition, and consistency of use. We make no guarantees about specific outcomes.

3. Age Requirement

BackBiome is intended for adult use only. You must be at least 18 years old to purchase or use this product. By placing an order, you confirm that you meet this age requirement.

4. Ordering and Payment

When you place an order for BackBiome, you agree to provide accurate and complete billing and shipping information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are listed in US dollars unless otherwise stated and are subject to change without notice.

Payment must be made at the time of purchase through our secure payment system using accepted payment methods including credit cards and debit cards. We accept major credit cards processed through our authorized retailer, BuyGoods Inc. All transactions are processed securely using industry-standard SSL encryption technology.

5. Shipping and Delivery

BackBiome ships to addresses within the United States and select international locations. Free shipping promotions apply to U.S. addresses only. Multi-jar bundles receive free shipping within the United States. International orders may incur additional shipping charges and customs fees.

We are not responsible for delays caused by customs, weather, or carrier issues beyond our control. Once your BackBiome order ships, you will receive tracking information via email. Delivery times vary by location and are estimates only. Risk of loss and title for BackBiome passes to you upon delivery to the shipping carrier.

6. Return and Refund Policy

BackBiome offers a 60-day money-back guarantee from the date of delivery. If you are not satisfied with your purchase, you may return both opened and unopened jars within 60 days for a full refund. Even empty jars qualify for refunds.

To initiate a return, contact our customer support team at support@getbackbiome.com or call 1-855-962-3956 with your order number. Shipping costs are non-refundable. Refunds will be processed to the original payment method within 3-5 business days after we receive your return or refund request confirmation.

7. Use of Website

You may use the BackBiome website for lawful purposes only. You agree not to use the website in any way that violates applicable laws or regulations, attempt to gain unauthorized access to our systems or data, distribute viruses, malware, or harmful code, copy, reproduce, or distribute content without permission, or use automated systems to scrape or collect data from our website.

8. Intellectual Property

All content on the BackBiome website, including text, images, logos, and graphics, is the property of BackBiome or its licensors and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without written permission. The BackBiome name, logo, and branding are registered trademarks. Unauthorized use is strictly prohibited.

9. Limitation of Liability

BackBiome and its owners, employees, or affiliates are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website. This includes, but is not limited to, loss of profits, data, or health complications. Our maximum liability is limited to the purchase price of the product.

You use BackBiome at your own risk. Always consult a healthcare professional before starting any new dietary supplement, especially if you are pregnant, nursing, taking medications, or have any medical conditions. We do not guarantee specific results and are not responsible for adverse reactions.

10. Medical Disclaimer

BackBiome is a dietary supplement, not a medication. Statements on our website have not been evaluated by the Food and Drug Administration. This product is not intended to replace medical treatment or advice from qualified healthcare professionals. It is not intended to diagnose, treat, cure, or prevent any disease.

If you experience adverse reactions while using BackBiome, discontinue use immediately and consult your doctor. Individual results may vary. Follow the recommended usage of one teaspoon daily. Do not exceed the suggested use. Keep out of reach of children.

11. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the BackBiome website after modifications constitutes acceptance of the revised terms. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you purchase BackBiome or use our website.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

13. Contact Information

For questions about these Terms and Conditions or BackBiome products, please contact us:

BackBiome

Email: support@getbackbiome.com

Phone: 1-855-962-3956

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Thank you for choosing BackBiome for your spinal health journey. By purchasing BackBiome, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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